FAQ & terms

How do I commission a portrait?

Over here, I explain how we’ll get started on your one-of-a-kind piece.

Shipping / Turnaround Time 

Depending on the size and type of commission, expect an average turnaround time of 6 weeks. We’ll establish a ship-date for your specific piece once we sort out details regarding your painting.

Do you work with designers?

Yes! Whether it’s an heirloom portrait or a funky statement piece, I’d love to work with you on your next project. To the trade, I offer a discount for designers and work with them on approval - take the piece, see how it works in the room, and we go from there. Having worked for a designer myself back in the college days, I’d love to collaborate. Shoot me an e-mail at m.augustastudio@gmail.com  

Local Pick-up?

I love meeting my clients face-to-face. Let me know if you’re in the Charlotte area (or Montgomery / Atlanta area on certain occasions) and we can arrange for pickup at my studio or for a personal delivery.

Can you paint a piece specifically for an area in my house / office?

Yes! Let me know what you’re thinking in your initial email - dimensions, type of room, subject matter of the painting, all that good stuff.

Can I break down payments?

Absolutely - after your initial email, let’s talk over what works for you and your budget and we can come up with a payment schedule. Here’s where you can learn more about payment options.

I have a tight deadline…

Depending on your date, I might have to charge a rush fee, but we can make it happen. Let me know your date in your initial email and we’ll work with your schedule.

Return / Exchange Policy 

All painting sales are final. However, I want to make sure you’re in love with your piece. If you have any concerns, please email me.